Author: Scott Sanfilippo

Once upon a time, in the not so distant past, flying the friendly skies was an enjoyable experience. People would dress up for the occasion, champagne would be served in-flight, seats were large and comfortable and only those who could afford the privilege of “jetting” boarded planes flown by venerable… Read More "“It’s the Only Way to Travel.” Or, “A Day in the Life of a Frequent Flyer.”"

I follow several eCommerce forums where online store owners gather, shoot the breeze, complain about customers, share experiences and offer advice. I enjoy reading about what other store owners are doing to enhance their online business but I often find myself wondering how some of these business owners stay in… Read More "“The Customer is Always Right.” Or, “A Look at Policies that Can Hurt Your Business.”"

When I launched my first eCommerce store in 1994, there weren’t too many web design shops you could ring up and have them build you a website. To my knowledge, there wasn’t any computer program you could load on your PC running Windows 3.1 that would built it for you… Read More "“Reminiscing.” Or, “eCommerce Then -vs- eCommerce Now.”"

Before you start making up your list of new year’s resolutions, think about last year’s. You didn’t lose the weight you said you were going to, you’re replaced your gym membership with a Netflix subscription, and instead of quitting smoking you’re up to four cartons a week. Instead of making… Read More "“Goodbye 2012, You Won’t be Missed.” Or, “2013 Resolutions for eCommerce Store Owners.”"

I was always a fan of talk radio. Call me strange, but that’s not news to me! I remember being in my early teens listening to WARD-AM in Pittston, PA and the local talk programs with Rob Neyhard, Jim Ward, Sam Liguori and Ed Wallison. Rarely did they ever take… Read More "“Tune In, Turn On, Talknet.” Or, “Rediscovering Bruce Williams.”"

When it comes to computers, I’m a Mac guy. I gave up the unforgiving Windows environment long ago after one of the all too frequent “blue screens of death” wiped out a good chunk of my day’s work. It was pretty easy saying goodbye to the OS I used since… Read More "“Google Drive or Dropbox?” Or, “All This Talk About Clouds Makes Me Wish for a Sunny Day.”"

Facebook has been pretty crowded today with people posting pictures of their Powerball tickets and promising to share their winnings with those who “like” the post. It’s a very generous offer. So is the roughly $550 million up for grabs in tonight’s drawing. If you’re one of the optimistically lucky… Read More "“If I Won the Powerball, I Would…” Or, “You Have to Play to Win!”"

Well, it’s Cyber Monday. Are you excited yet? Probably not. After all the hype centered around Black Friday and stores, both online and off-line, setting one-day sales records how could today possibly be any better? If you’re like me, you’re probably sick of hearing about sales and waiting for the… Read More "“Hip, Hip, Horray! Cyber Monday is Here!” Or, “Memories are Made of This.”"

For as much as I wanted to sleep in this morning, it just wasn’t going to happen. No, I didn’t want to wake up early in order to watch the Thanksgiving parade. My biological clock just happened to say, “it’s Thursday, get your fat ass out of bed!” Not wanting… Read More "“It’s Thanksgiving!” Or, “A Premonition of the Day Ahead.”"

Archie Bunker’s lunchbox just got a little lighter. 18,500 workers at Hostess bakeries across the country are out of jobs today thanks to the union that was supposed to protect them. The company that brought us such iconic brands such as Twinkies, Hostess Cupcakes and Wonder Bread was forced to… Read More "“Saying Goodbye to the Twinkie.” Or, “Hostess Gets Baked by Irresponsible Union Leadership.”"