A few weeks ago I was contacted by Professor Richard Feinberg, Ph.D. of Purdue University asking me to speak to 75 undergraduates in his e-Retailing class about eCommerce and my history in the industry. I jumped at the opportunity to tell the crazy story of how I started a $12M… Read More ""Customer Service in an Internet World." Or, "Sharing Pearls of Wisdom With the Next Generation.""
Scott Sanfilippo's Blog
"Like Me, Like Me, Say That You Like Me." Or, "Elections Via Facebook."
With the election finally over, the groundhogs (aka politicians) can safely return to their holes for a few months and begin collecting dirt that will turn into mud come primary time. After witnessing campaigns that made all of us shake our heads and ask, “Does (insert politician name here) wash… Read More ""Like Me, Like Me, Say That You Like Me." Or, "Elections Via Facebook.""
"Election Day." Or, "Grab the Shovel Martha, the Dung is Piling Up."
Someone just walked into my office and asked, “Scott, did you go vote yet?” “Vote?” I replied. “Yes, vote. Today is Election Day.” I pretended to look stunned, and said, “No way, really?” We both had a little chuckle as we shared thoughts on how anyone could not know today… Read More ""Election Day." Or, "Grab the Shovel Martha, the Dung is Piling Up.""
"Keep Your CFLs and Your LEDs." Or, "I'm an Incandescent Kind of Guy."
I drove past my neighbor’s house last night and the entire first floor was awash in this bright, white-bluish illumination that looked like something out of a bad horror flick. Knowing that Halloween is right around the corner, I thought I’d give them the benefit of the doubt and write… Read More ""Keep Your CFLs and Your LEDs." Or, "I'm an Incandescent Kind of Guy.""
"There's Something About Fall." Or, "Dead Leaves, Dark Nights & Big Hair."
There’s something about fall. The green leaves that fluttered in the cool spring and summer breezes turn to a blaze of orange and brown in an annual ritual that many flock to the northeast to get a glimpse of. It’s a sort of viewing/funeral for plant life. As these colorful… Read More ""There's Something About Fall." Or, "Dead Leaves, Dark Nights & Big Hair.""
"The Power of Social Media." Or, "Comcast Gets It. Do You?"
I just wrapped up the 9th Solid Cactus eCommerce Boot Camp that I put together two times a year. It’s a gathering of eCommerce store owners from around the country where they spend three days networking with each other and taking part in seminars put on by both Solid Cactus… Read More ""The Power of Social Media." Or, "Comcast Gets It. Do You?""
"Great! I'll Be Glad to Assist You On This." Or, "Comcast + Live Chat + M-Stream Cable Card = FAIL!"
I love my TiVo. I’ve had one since they first hit the market several years ago and have quickly become addicted to the point where I can’t watch TV unless that TiVo remote is in my hand and I can pause or rewind live TV. A few weeks ago, the… Read More ""Great! I'll Be Glad to Assist You On This." Or, "Comcast + Live Chat + M-Stream Cable Card = FAIL!""
"Dignity." Or, "Who Is Responsible for This?"
“A 29-year-old man was killed Monday afternoon when he plunged more than 80 feet from an Interstate 81 bridge onto a highway below.” Those are the words that start off the story of this man’s saga as reported in Tuesday’s (Setpember 21, 2010) issue of the Wilkes-Barre Citizens Voice newspaper.… Read More ""Dignity." Or, "Who Is Responsible for This?""
"Create-A-Thon 2010 Is Underway!" Or, "Keep Them Fed & Watered, It's Gonna Be A Long Night."
Last year at this time, I was hunkered down in the Junior Achievement building in Pittston, PA with about 25 other volunteers for 24-hours of pro-bono creative work during an around-the-clock event called Create-A-Thon. Led locally by Catherine Shafer, owner of CDS Creative, Create-A-Thon gives non-profits the opportunity to have… Read More ""Create-A-Thon 2010 Is Underway!" Or, "Keep Them Fed & Watered, It's Gonna Be A Long Night.""
"Walter Griffith is a 'Hump'." Or, "A Simple Lesson In How Not to Use Email."
Did you ever type up an email to a friend of colleague with less than flattering words about someone else? Oh come on, I’m sure you did! “John, did you see Mary the receptionists hair today, OMG what was she thinking? She looks like one of the Muppets!” “Sally, I… Read More ""Walter Griffith is a 'Hump'." Or, "A Simple Lesson In How Not to Use Email.""