Scott Sanfilippo's Blog

One of my favorite newspaper columns besides the New York Post‘s Page Six is the Palm Beach Post‘s Page 2 Live by Jose Lambiet. Jose covers the shenanigans of the removed-from-reality Palm Beachers and their counterparts in Hollywood. Today Lambiet, who I’d like to sit down with over a martini… Read More "We all need a Sugar Daddy. Or do we?"

The battle of the billboards is heating up in South Florida just as the weather starts to cool down. I’ve been passing the “Your wife is hot” signs on I-95 for a few months now and got a good chuckle the first time I saw it. Air Around the Clock… Read More "Your wife is hot. Or not."

What a wild weekend. I closed on my new townhouse in Delray Beach, FL on Tuesday and managed to move everything from my old condo in Palm Beach in just one day. Granted I felt like a gypsy driving a convertible overflowing with suitcases full of my belongings, but if… Read More "A Very Moving Weekend"

As most of my readers know, I fly frequently. Actually, I fly a lot! I find that my best ideas for blog post come from my time spent in the sky, and this is no exception. I’ve been flying JetBlue a lot recently, and Tuesday night I was on a… Read More "Why can't we all follow the rules?"

Today I had to record a series of videos for an email campaign we’re doing for Solid Cactus Call Center. While I’m usually quick to bang these things out, today was an exception…. but we had some fun! Screwing up along with me is Katrina Domkowski and Becky Pokorny who… Read More "The Blooper Reel"

Anyone who has done business with or worked with me knows that I take customer service very seriously. In business I don’t create policies that aren’t customer friendly and I don’t tolerate team members who don’t embrace my “above and beyond” philosophy for making a customer happy. I created the… Read More "When did customer service become a four-letter word?"

I wrote about another successful Solid Cactus Boot Camp that wrapped up Friday night (October 16, 2009) with our closing cocktail reception, dinner and “commencement.” For some reason, I always miss out on the fun that happens AFTER the event! Days, weeks, even months later I end up hearing the… Read More "The Boot Camp Pictures I Wasn't Supposed to See!"

Back in February, I had to visit the Clerk of Courts Office at the Palm Beach County Courthouse in Florida. While I was there I noticed a flier advertising the “Sensible Start Wedding Package” with a price point “less than $150.” You get your marriage license, the ceremony in the… Read More "Wedding, $150. Funeral, $2,995. Saving Money, Priceless."

One of my roles as a marketing consultant for Solid Cactus, is to organize an event called Solid Cactus eCommerce Boot Camp. These three day events held at various times throughout the year are a three-day gathering of eCommerce store owners from around the country. Informational sessions are put on… Read More "Learning Our Way to eCommerce Success"

I remember back in the 70’s, my mother hosted “Tupperware Parties.” A gathering of chatty, middle-aged women, grazing on dip, “burping” colorful plastic containers and marveling over the Flavor Saver. Home parties were popular not only with Tupperware but with Avon, Mary Kay and more and housewives across America were… Read More "Disney Reinvents the Tupperware Party"